Terms & Conditions – Entry Business Solutions
1. Acceptance of Terms
By engaging with any service provided by Entry Business Solutions, the client agrees to be bound by these Terms and Conditions. Any deviation from these terms must be confirmed in writing by Entry Business Solutions.
2. Service Delivery
All services, including ERP implementation, training, consulting, and cloud solutions, are delivered online or remotely unless otherwise specified in writing. No physical services are provided unless explicitly agreed upon.
3. Payment Terms
All invoices must be settled within 7 working days from the invoice date unless alternative terms are agreed upon. Late payments may result in:
- A fixed 10% interest charge on the overdue amount.
- Temporary suspension of services without prior notice.
4. Debt Recovery
For payments overdue by more than 60 days, Entry Business Solutions reserves the right to:
- Engage a debt recovery agency.
- Recover legal and administrative costs from the client.
5. Refund Policy
Refunds are only considered if requested via email to info@entrybusiness.solutions within 24 hours of service purchase. No refunds will be granted after this window. Approved refunds will be processed within 7–10 business days.
6. Withholding Tax
Clients are responsible for complying with their local tax laws, including any applicable withholding taxes. Entry Business Solutions requires the full invoice amount to be paid; any deductions or fees due to local tax policies are the client’s responsibility.
7. Service Commitment
Entry Business Solutions aims to provide reliable, high-quality services. However, all services are delivered on a best-effort basis, and we do not guarantee specific outcomes or timelines unless stated in writing.
8. Limitation of Liability
Entry Business Solutions is not liable for any indirect, incidental, or consequential damages resulting from the use of our services. The company shall not act as a legal intermediary or be held responsible for client-related disputes.
9. Claims & Disputes
All claims must be submitted in writing to info@entrybusiness.solutions within 24 hours of the service being delivered. Claims received after this period will not be accepted.
10. Governing Law
All services and transactions are governed by the laws of India. Any disputes shall fall under the legal jurisdiction of Kerala, India.
11. Privacy Policy
Entry Business Solutions is committed to protecting your personal data. Information collected—such as names, contact details, and payment information—is used solely for internal operations and client communication. We do not sell or disclose your data to third parties except where required by law.
Clients may request access, correction, or deletion of their personal data by contacting us at info@entrybusiness.solutions.